In recent years, there are more and more counterproductive work behavior (CWB) in enterprises, which cause great damage to enterprises and even cause bankruptcy of enterprises. How to avoid the occurrence and diffusion of counterproductive work behavior has become the focus of many scholars and entrepreneurs. This paper reviews relevant literature, clarifies the concept of research variables, and explores a moderated mediation model that takes environmental complexity as independent variable, work resources and personal resources as mediating variable, moral identity as moderating variable, and counterproductive work behavior as dependent variable. Data were collected through questionnaires and analyzed by SPSS, Smart-PLS and other software. This paper enriched the antecedent and consequence variables of counterproductive work behavior and found a new theoretical perspective and explanation mechanism for subsequent research on counterproductive work behavior. Based on the above conclusions, this paper calls on entrepreneurs to pay attention to counterproductive work behavior and puts forward suggestions for enterprise development.
Key words: Environmental complexity; Counterproductive work behavior; Conservation of Resource theory.